FAQs

Yihua Logistics offers comprehensive international freight solutions, including:

• ✈️ Air Freight (Europe, USA, Southeast Asia)
  
• 🚢 Sea Freight (FCL & LCL)
  
• 🚆 Rail Freight (China–Europe Railway)
  
• 📦 International Express (DHL / FedEx / UPS / TNT / EMS)
  
• 🛃 Customs clearance & warehousing services

Yes. We provide flexible Incoterms based on your needs:

• DDP (Delivered Duty Paid) – Door-to-door service including customs duties & taxes
  
• DDU (Delivered Duty Unpaid) – Duties & taxes paid by consignee
  
• FOB (Free on Board) – Shipment from origin port only

Yes. We offer pickup services in major cities across China. Pickup fees depend on location, weight, and cargo type.

You can request a quote via:

• WhatsApp / WeChat / Email
  
• Online quotation form on our website
  
• Sending cargo details directly to our sales team
  

Please include origin, destination, cargo weight, dimensions, and Incoterms.

Request a Quote https://41ufjv.share-na2.hsforms.com/2GiH0p_C7QL-tZ4Lr73WOiw

Typically, the quotation includes:

• Freight charges
  
• Fuel surcharge
  
• Destination handling fees
  

For DDP shipments, customs duties and import taxes are included.

❗ Not included: special inspections, storage due to customs delay, refusal or return costs.

Most quotations are valid for 24–48 hours, subject to space availability and fuel surcharge changes.

Usually required documents include:

• Commercial Invoice / Proforma Invoice
  
• Packing List
  
• Consignee information (name, address, phone number, ZIP code)
  
• Product details for customs clearance
  

Additional documents may be required for special goods.

After dispatch, we provide:

• Tracking number or Bill of Lading
  
• Online tracking link
  
• Regular shipment status updates

Yes. We provide professional customs clearance services at destination ports.

For restricted items (e.g. batteries, cosmetics, medical products), pre-check is required.

Customs duties and VAT depend on the destination country and chosen shipping terms. Under DDP service, duties and VAT are included. Under DDU service, they are payable by the consignee.

Once your shipment is dispatched, our team will notify you and provide shipment details, including tracking information where available.

Please report within 24 hours of delivery and provide:

• Cargo photos
  
• Packaging photos
  
• Tracking or shipment reference number

We will assist with the claim process.

Yes. Cargo insurance is available upon request and calculated based on declared cargo value.

📧 Email: evan@ztex56.com

📱 WhatsApp: +86 13412288787

🌐 Website: www.yihualogistics.com